The Orange Cones On The Information Highway
Please be patient with us - the new system is good but a little complex - we have been training in the operation of it but remember that sometimes training involves tying someone up and laying them on he railway tracks until the train goes by...
Any change of systems involves discovery - we will have to do a stocktake and expect to discover any number of things - those of you with a retail or business background will know that simple number sequences can go awry and then start a whole chain of searches and readjustments. Rest assured that we won't actually come out to your studio and repossess the equipment you have bought, but we may want to carve new numbers on it with a Dremel tool to make the records match...we promise not to do this on the lens elements.
What I am saying is - please be patient with us in the next little while. If you see the staff red-eyed and desperate and looking like they have been peering down the hatch of hell, you will earn their gratitude by being patient.